Shipping policy
Shipping Policy
Effective Date: 1/1/24
Thank you for shopping with BEET. We are committed to ensuring that your purchase arrives promptly and safely. Please review our shipping policy for details on shipping rates, delivery times, and other important information.
1. Shipping Destinations
We currently ship to the following destinations:
- Domestic (within the USA)
- International
Please note that shipping to certain remote or restricted locations may not be available.
2. Shipping Rates
Shipping rates are calculated based on the weight, dimensions, and destination of the package. Shipping options and costs will be provided at checkout.
3. Processing Time
All orders are processed within 48 hours (excluding weekends and holidays) after receiving your order confirmation email. Most items are custom made and production times can vary. You will receive another notification when your order has shipped. Please note that processing times may be extended during peak seasons or due to unforeseen circumstances.
4. Delivery Time
Delivery times vary depending on the shipping method selected and the destination. Estimated delivery times are indicated at checkout.
5. Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can track your package using the link provided in the email or by visiting our website and entering your tracking number on the tracking page.
6. Shipping Delays
While we strive to ensure timely delivery of your order, there may be delays due to reasons beyond our control, such as customs processing times, weather conditions, or carrier delays. We appreciate your understanding and patience in these situations.
7. Customs, Duties, and Taxes
BEET is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
8. Damaged or Lost Items
If your order arrives damaged or is lost in transit, please contact us immediately at wearebeetband@gmail.com with your order number and details of the issue. We will work with the shipping carrier to resolve the problem as quickly as possible.
9. Returns and Exchanges
For information on returns and exchanges, please review our Return and Refund Policy.
10. Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
- Email: wearebeetband@gmail.com